What This Notice Covers
This notice explains how personal information submitted through Birmingham Asbestos Services is used to respond to an enquiry. It covers the enquiry forms on this website and the information needed to assess your request.
Information You Provide
The form asks for your name, email address, optional phone number, service selection and message. Your message may include a property postcode, building information and planned works. Please avoid sending sensitive personal information or details about other people unless needed for the enquiry.
Why We Use Your Details
Your information is used to receive, assess and respond to the request you make. The website address is included with the enquiry to identify its source. Basic technical information may be processed by the hosting and form services to deliver the website and protect against misuse.
Sharing With A Suitable Local Firm
Your enquiry and contact details may be passed to a suitable local firm that can assess your request and respond. We ask for your agreement through a required, unticked checkbox before you send the form. If you do not agree to this sharing, do not submit the enquiry form.
Your Agreement And Choices
Your agreement is requested for sharing your enquiry with a suitable firm. You can withdraw that agreement for future sharing by using the contact form and clearly stating your request. A withdrawal does not undo processing already carried out lawfully or remove records that must be retained for a valid reason.
Who Receives Information
Information may be handled by providers that support website hosting, form delivery and enquiry handling. A local firm receiving your enquiry is responsible for explaining its own data use when it responds. Ask that firm about its privacy arrangements before providing further personal information.
Keeping Information
Enquiry information should only be kept for as long as needed to respond, manage relevant follow-up and meet applicable legal obligations. We do not publish an unverified fixed retention period. You can request information about the records held for your enquiry through the contact form.
Your Data Rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction or portability. You may also object to certain processing. Use the contact form and begin your message with “Privacy request” so the request can be identified and directed appropriately.
Cookies And External Fonts
This website does not set advertising or analytics cookies in its own code. Fonts are requested from Google Fonts, which means your browser connects to that provider and shares technical information needed for the request. External reference links are subject to the destination website’s privacy arrangements.
Questions And Complaints
For a privacy question, use the contact form and identify the original enquiry where possible. You can also raise a concern with the Information Commissioner’s Office at ico.org.uk. This notice was prepared in October 2026 and should be reviewed if enquiry handling or website services change.
Contact us about your information or visit the ICO complaints guidance.